FAQ

Frequently Asked Questions

Package & Inclusions

At Nusantara Motor Tour (NMT), every journey is curated to deliver a seamless, premium riding experience across Indonesia—where every essential detail is thoughtfully arranged for you.

Motorcycle & Professional Support
  • A premium motorcycle, carefully prepared to your selected model
  • Experienced tour leader guiding every stage of the journey
  • Dedicated support vehicle accompanying the tour, equipped with:
    • Backup motorcycle
    • Luggage transport
    • Professional tools & spare parts
  • On-tour mechanic ensuring optimal motorcycle performance
  • Certified medical personnel with first aid support for your safety
Accommodation & Dining
  • Handpicked hotel accommodations throughout the official tour program
  • Curated daily meals as outlined in the itinerary
  • Welcome lunch on arrival day
Logistics & Touring Experience
  • Airport pick-up aligned with the official arrival schedule
  • Full luggage handling throughout the journey
  • Carefully designed routes showcasing the best of Indonesia's landscapes and culture
Insurance Coverage
  • Standard motorcycle insurance included (covering total loss only)

To maintain full transparency, the following items are not included in the package:

International Travel & Personal Arrangements
  • International and domestic airfare
  • Visa fees and travel documentation
  • Personal travel insurance (strongly recommended for full protection)
Pre & Post Tour Accommodation
  • Hotel stays outside the official tour schedule (early arrival or extended stay)
Insurance Upgrades & Financial Guarantees
  • Optional insurance upgrades (full coverage, personal accident, trip cancellation)
  • Refundable motorcycle security deposit (USD 2,500), unless waived by insurance selection
Operational & Liability Costs
  • Fuel (unless explicitly stated otherwise in your selected package)
  • Traffic fines, penalties, or legal costs arising from violations
  • Any damage resulting from improper use or rider negligence
  • Recovery or transport costs for damaged motorcycles
Lifestyle & Personal Preferences
  • Alcoholic beverages and non-included drinks
  • Personal expenses (laundry, minibar, gratuities, etc.)
  • Optional activities beyond the official itinerary
Unforeseen Circumstances
  • Additional costs arising from force majeure events (e.g., extreme weather, natural disasters, government regulations)
Booking & Payment

Yes. A deposit of USD 200 per person is required to secure your spot. The remaining balance must be paid 90 days before the tour starts.

Yes, a USD 2,500 security deposit is required and will be refunded if the motorcycle is returned without damage. This deposit can be waived if you purchase certain insurance packages.

Scheduling & Changes

NMT can assist with arrangements, but any additional hotel or personal costs outside the tour schedule will be borne by the rider.

Yes, changes are allowed:

  • Free changes up to 60 days before departure
  • Additional fees may apply after that
  • Participant replacement must be approved by NMT

Unauthorized changes may incur penalties.

Cancellation Policy

Cancellation fees depend on how early you cancel:

  • More than 90 days: USD 100
  • 90–45 days: 50% of total price
  • 45–15 days: 75% of total price
  • Less than 15 days: 100% of total price

No refunds will be given once the tour has started.

Insurance

Yes, standard motorcycle insurance is included (covers total loss only). Additional insurance options such as full coverage, personal accident, and trip cancellation insurance are available at extra cost.

Rider Responsibilities

Riders must follow local traffic laws, ride safely, avoid alcohol or substances during riding hours, and are fully responsible for any damage, accidents, or violations caused during the tour.

Tour Operations

Yes. Due to operational needs or force majeure (e.g., weather, road conditions, government policies), NMT may adjust routes, hotels, or schedules. Any upgrades will not incur extra charges, while downgrades may be compensated.